At Viddya Ragotra – Relationship & Mindset Coaching, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and coaching services. By accessing our site or enrolling in our programs, you agree to the practices described below.
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Information We Collect
- When you visit our website or sign up for services, we may collect:
- Personal Information: Your name, email address, phone number, billing information, and any details you choose to share during inquiries or coaching sessions.
- Sensitive Information: Details about your relationships, emotions, or personal struggles shared during coaching (kept strictly confidential).
- Technical Information: Browser type, IP address, and usage patterns when you access our website.
- Payment Details: Processed securely through third-party payment providers (we do not store your card information).
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How We Use Your Information
We use your information to:
- Provide personalized coaching sessions and support.
- Process payments and manage enrollments.
- Communicate with you regarding programs, updates, or resources.
- Improve our website, services, and client experience.
- Ensure compliance with applicable laws.
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Confidentiality of Coaching Sessions
- All information shared during coaching sessions is strictly confidential.
- We will never disclose your personal or relationship details to anyone without your consent, except where required by law (e.g., risk of harm, legal obligation).
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How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, misuse, or disclosure. This includes:
- Encrypted storage of sensitive files.
- Limited access only to authorized staff.
- Secure payment gateways for transactions.
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Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only in the following cases:
- With trusted service providers (e.g., payment processors, email platforms) who assist in delivering services.
- When required by law, regulation, or legal process.
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Use of Cookies
Our website may use cookies to improve browsing experience, track analytics, and personalize content. You may choose to disable cookies in your browser settings, but some features may not function properly.
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Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing emails or newsletters.
- Withdraw consent at any time (though this may limit access to services).
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Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
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Children’s Privacy
Our services are designed for adults. We do not knowingly collect information from children under 16 years of age.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”
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Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Viddya Ragotra – Relationship & Mindset Coach
Email: info@viddyaragotra.com
Phone: +91-9105044181
Website: www.viddyaragotra.com
